Privacy Policy

Last updated: October 2025

Welcome to Nordic Waves Morocco (referred to as “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book a surf retreat with us.

1. Information We Collect

We may collect the following information from you:

    • Personal details (name, email, phone number) when you make a booking or contact us.
  • Payment information processed securely through our booking partner or payment gateway.
  • Travel details (arrival date, flight number, accommodation preference) to organize transfers and services.
  • Non-personal information such as browser type, device, and general location for site analytics.

2. How We Use Your Information

Your data helps us provide and improve your experience. We use it to:

  • Confirm and manage bookings.
  • Provide personalized surf, yoga, and travel experiences.
  • Send booking confirmations, updates, or important service emails.
  • Improve our website and marketing (with your consent).

3. How We Protect Your Data

We take your privacy seriously. All personal data is stored securely and only accessed by authorized team members. We do not sell or share your information with third parties, except when necessary to provide our services (e.g., payment processors, transfer drivers).

4. Cookies

Our website uses cookies to improve functionality and analyze performance. You can disable cookies in your browser settings at any time, though some site features may not function properly.

5. Third-Party Services

We may use trusted third-party providers such as:

  • Payment processors (for secure transactions)
  • Analytics tools (to understand website performance)
  • Marketing platforms (for newsletters or offers — only with your consent)

These partners follow their own privacy policies, which we encourage you to review.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing communications at any time.
  • Request a copy of the information we hold about you.

To exercise your rights, please contact us using the details below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, reach out to us:

Nordic Waves Morocco
📧 Email: info@nordicwavesmorocco.com
📞 Phone / WhatsApp: +358 500 511 999

By using our website or booking a retreat, you agree to the terms of this Privacy Policy.